Outlet Manager for Pets-Friendly Restaurant
Woodlands,
Singapore
Company
PAWLAND CLUB PTE. LTD.
Job Description
Job Description:
- Manage daily operations of our pet-friendly restaurant and bar, including staff management, inventory control, and customer service
- Oversee the pet area, ensuring cleanliness, safety, and a welcoming experience for customers with pets
- Develop and implement pet-themed package deals and promotions
- Ensure exceptional customer satisfaction and retention through prompt feedback resolution and issue handling
- Drive sales growth through effective upselling, promotions, and marketing initiatives
- Manage inventory and stock levels to optimize profitability and minimize waste
- Oversee overall restaurant service, including ordering, serving, and customer satisfaction
Requirements:
- Proven track record of success in driving sales growth and customer satisfaction
- Excellent leadership and communication skills to manage a diverse team
- Ability to thrive in fast-paced environments and adapt to changing situations
- Knowledge of food safety and hygiene protocols a must, with ability to maintain high standards