Host / Hostess / Guest Service Leader - JOEY Rideau

Host / Hostess / Guest Service Leader - JOEY Rideau

Ottawa, Canada

Company
JOEY Restaurant Group
Location
Ottawa, ON
Job Type
Full-time
Salary
$18–$25 an hour
Via
via ZipRecruiter

Job Description
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through our culture of people development, we are committed to the continuous learning and growth of our teams.

The Guest Service Team is responsible for the delivery of the guest experience. This team is made of elevated sophistication & professionalism. Our Guest Service team is the producer of great leaders and is the most sought-after position in the restaurant.

As a Guest Service Team Leader, you are responsible for creating a world-class guest experience from the moment our guests enter through our doors. As a leader, you exude genuine warmth and care and seek opportunities to deliver the unexpected. You treat each guest as a VIP, delivering a highly orchestrated, seamless and personalized guest experience that is irresistible and unmistakably JOEY. The team looks to you for your leadership and professionalism; you are unwavering in demanding and challenging situations.

Requirements
• Proven ability to make decisions and empower others. You are a natural leader.
• A passion for hospitality and creating world-class experiences
• A desire to learn and grow through personal and career development
• An entrepreneurial mindset. You see things from a new perspective

Wage Range

$18 - $25 / hour

The above total compensation range is based on an annual salary plus total estimated tips.

Core Values
• You value honesty and humility. You have integrity and do what you say.
• You approach life with fearless determination and a sense of fun.
• You are creative, risk-taking, visionary and cutting edge. You choose to lead.
• You contribute to a strong culture and are committed to the team.
• You are passionate about quality and professionalism.
• You believe in unleashing the potential in others.

Benefits
• Competitive compensation opportunity
• Flexible scheduling to accommodate your personal and family needs
• Ongoing mentorship to support personal and professional goals
• Fun, Team-driven and inclusive community
• Dynamic, fast-paced, and agile work environment
• World-class Culinary and Service training
• Compete through culinary and bar challenges
• Meal discounts
• Fitness membership discounts
• Recruiting & Referral bonus program incentives

This posting represents an existing vacancy on our team. If you’re passionate about hospitality and development, apply today.

Our applicant tracking system uses AI-enabled tools to help sort applications based on job-related criteria, but members of our hiring team personally review all applications and make all hiring decisions.

JOEY Restaurants is an Equal Employment Opportunity Employer. We thank all candidates for their time and interest in working at JOEY Restaurants, however, only candidates under consideration for opportunities with JOEY Restaurants will be contacted to participate further in this process.

JOEY Restaurants provides reasonable accommodations upon request to those applicants and employees who n
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Frequently Asked Questions

Quick answers about Restaurant Jobs in Canada

Q What is the minimum wage for restaurant servers in Ontario in 2026?
As per the Ontario Ministry of Labour, Immigration, Training and Skills Development, the minimum wage for restaurant servers is $18.40 per hour as of October 1, 2026. This rate applies equally to tipped and non-tipped workers since the elimination of the lower liquor server rate in 2023. Overtime pay is 1.5 times the regular rate after 44 hours per week.
Q What is the hourly wage range for cooks in restaurants across Canada in 2026?
According to Employment and Social Development Canada Job Bank, cooks (NOC 63200) earn $15.50 to $28.00 per hour, with a median of $20.50 as of 2026. In major cities like Toronto and Vancouver, the median rises to $22.00 per hour. Entry-level positions start at the lower end after on-the-job training.
Q What work permit do international job seekers need for restaurant jobs in Canada?
Immigration, Refugees and Citizenship Canada requires a work permit under the Temporary Foreign Worker Program for restaurant jobs, needing a positive LMIA from ESDC at $1,000 CAD per position as of 2026. The permit application fee is $155 CAD with processing times of 8-22 weeks. Low-wage stream positions like servers qualify if no Canadians are available.
Q What education or experience is required for entry-level restaurant server jobs in Canada?
Employment and Social Development Canada Job Bank states no formal education is required for food and beverage servers (NOC 65200), with 75% of positions needing less than 1 month of on-the-job training. Customer service experience is common but not mandatory for entry-level roles. A high school diploma is listed as an asset in 40% of postings.
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