Waiter

Waiter

Al Ain, United Arab Emirates

Company
Azadea Group
Location
Al Ain - Abu Dhabi
Job Type
Full-time
Posted
19 days ago
Via
via GulfTalent.com

Job Description
Description

Present customers upon arrival with the menu, assist in their item selection, take orders and serve food in a timely manner.

Communicate efficiently with the kitchen staff and barista to guarantee customer satisfaction and liaise with other departments to ensure smooth running of operations.

Arrange table set-ups before and after each customer according to the brand’s set standards.

Make sure the staff is providing a friendly, professional and timely service at all times and report immediately any discrepancies or customer complaints to the manager on duty.

Collect bill payments from customers and hand them over to the cashier.

Qualifications
• High school degree
• 1-2 years of experience in customer service in a similar role
• Fluency in English; Arabic is a plus
• Communication skills: level 2
• Cultural awareness: level 1
• Change and adaptability: level 1
• Customer focus: level 1
• Driving and achieving results: level 1
• Initiative: level 2
• Teamwork: level 2

Additional Information

Organization: Paul Café

Primary location: United Arab Emirates - UAE, Abu Dhabi, Al Ain Mall

Schedule: Full-time

Unposting date: Ongoing
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Frequently Asked Questions

Quick answers about Restaurant Jobs in United Arab Emirates

Q What are the maximum working hours and overtime pay rates for restaurant workers in UAE?
Under Federal Decree-Law No. 33 of 2021, private sector workers including restaurant staff cannot exceed 8 hours per day or 48 hours per week. Overtime remuneration is 25% above normal hourly wage, increasing to 50% for work between 10 PM and 4 AM. During Ramadan 2026, daily hours reduce to 6 maximum.
Q How much annual leave, sick leave, and end-of-service gratuity for restaurant jobs in UAE?
Employees receive 30 days paid annual leave after 1 year of service. Sick leave totals 90 days per year: 15 days full pay, 30 days half pay, 45 days no pay. End-of-service gratuity equals 21 days basic salary per year for first 5 years, 30 days thereafter, calculated on last basic salary.
Q What is the process and cost for work permit for foreign restaurant workers in UAE?
Employers apply via MOHRE portal for work permit costing AED 250, valid 60 days for entry and job placement. Follow with medical fitness test AED 320 and residence visa processing AED 370 for 2-year validity. Full process completes in 5-10 working days.
Q What documents are required to apply for a restaurant job contract in UAE?
Submit passport copy valid for 6 months, 4 recent photos, medical fitness certificate, and proof of experience or qualifications. Employer attests the contract electronically on MOHRE for AED 200 fee. Approval granted within 48 hours.
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