Dispatcher
Durban, South AfricaCompany
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee
Apply On
Job Description
Job description
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
Dispatcher – 8 Hour (Schedule Base)
Location: Pinetown, Durban
Job Type: Permanent
Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role
We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.
If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.
Key Responsibilities
Dispatch security guards to assigned sites and respond to call-offs
Monitor attendance, shift coverage, and late arrivals
Communicate clearly with guards, supervisors, and management
Maintain daily logs, incident reports, and shift records
Handle incoming calls and respond to operational issues promptly
Use scheduling systems, Teams/WhatsApp, and basic office tools
Escalate emergencies or compliance issues as required
Requirements
Previous dispatching experience (security, logistics, or similar preferred)
Strong communication and multitasking skills
Ability to stay calm and professional in high-pressure situations
Basic computer skills (email, spreadsheets, knowledge of scheduling software)
Reliable transportation and punctuality
Microsoft Exposure
Security industry experience is a plus, but not required
Schedule & Pay
Rotating Shifts (exact hours discussed during interview)
Competitive pay based on experience
Opportunities for growth within the company
Why Work With Us
Stable rotating-shift schedule
Supportive management team
Fast-paced, team-oriented environment
Job Type: Permeant Position
Work Location: Office Based
Job Type: Permanent
Pay: From R8 000,00 per month
Work Location: In person
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Frequently Asked Questions
Quick answers about Security Guard Jobs in South Africa
What is the minimum monthly salary for a Grade E security guard in South Africa in 2026?
As per the Department of Employment and Labour, security guards under the National Bargaining Council for the Private Security Industry agreement earn a minimum of R6,739 per month for Grade E (patrol officer) effective 1 July 2026, based on a 45-hour week. This includes basic wage only; allowances for night shift add R500 monthly. Overtime is paid at 1.5 times the hourly rate after 45 hours.
Can foreigners get a work visa specifically for security guard jobs in South Africa?
Foreign nationals need a General Work Visa from the Department of Home Affairs, sponsored by a South African employer, as security guard roles are not on the Critical Skills List. The application fee is R1,520, with processing time of 8-10 weeks and visa valid for up to 5 years. Proof of qualifications and job offer letter are required.
What are the eligibility requirements to become a security guard with no prior experience in South Africa?
You must be at least 18 years old, have Grade 10 (matric equivalent not always required for Grade E), South African ID or permanent residency, no criminal record, and complete PSIRA-approved Grade E training costing R900-R1,200. Pass a written exam and medical fitness test. No prior experience needed for entry-level Grade E.
What documents are needed to apply for a PSIRA security officer licence in South Africa?
Required documents include certified ID copy, Grade 10 certificate, police clearance certificate (SAPS 169-8 form), two passport-sized photos, PSIRA training competency certificate, and proof of payment of R380 application fee. Applications are submitted online via PSIRA portal or at branches. Licence is issued within 4-6 weeks if approved.
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