Operations Manager - KZN - Cleaning and Hygiene

Recruiter:Top Talent Professional ServicesJob Ref:MJ25022026-02Date posted:Wednesday, February 25, 2026Location:Durban, South AfricaSalary:Market relatedSUMMARY:Operations Manager - KZN - Cleaning and HygienePOSITION INFO:GM: Operations – Cleaning and HygieneJob Purpose: To Obtain Profit Contribution by Managing Staff, Establishing & Accomplishing Business Objectives & Ensuring Compliance with Service Level Agreements (SLAs)Duties: Execute effective planning, delegating, coordinating, staffing, organizing & decision-making to attain the profit targets whilst ensuring compliance to SLAsDevelop & implement a strategic plan through studying technological & financial opportunities, presenting assumptions & recommending objectivesEnsure the realization of objectives through establishing plans, budgets, setting results measurements, allocating resources & effecting continuous progress reviewCoordinate efforts by establishing procurement, production, field and technical services policies and practices; coordinating actions with corporate staffAssign accountabilities, planning, monitoring, appraise job results, develop a climate for information sharing & providing development opportunitiesBuild & uphold the company image through collaborating with customers, community organizations, employees and enforcing acceptable ethical business practicesMaintain quality service through establishing & enforcing organization standardsStay abreast with current industry trends through attending professional seminars/workshops, reviewing professional publications, establishing personal networks, continuously imploring benchmarking & best global practicesEnhance staff effectiveness through recruiting, selecting, orienting, training, coaching, counselling, communicating values, strategies & business objectivesManage staff performance & facilitate improvement through regularly monitoring performance & providing required coaching, support & feedbackManage employee relations, workplace conflicts and effect corrective actions, in line with company policies/procedureQualifications and Experience Required: Degree or Advanced DiplomaMatric (Senior Certificate)Valid SA Drivers’ License5 Years Relevant managerial Experience in the Services Industry (cleaning and hygiene)Operations, CRM & Financial ManagementIT Training: MS Word, MS Excel, MS Powerpoint, MS Project & MS Outlook (Intermediate skill level)Knowledge of OHS Act, ISO 9001 Quality Management & Risk Management SystemsMarket related salarySend cv to