CLEANING OPERATIONS MANAGER

Introduction

We are seeking an experienced and results-driven Cleaning Operations Manager to oversee multi-site cleaning operations, ensure SLA compliance, maintain high service standards, manage client relationships, and drive operational efficiency and profitability.

Duties & Responsibilities
• Matric with relevant tertiary qualification and/or equivalent experience
• Minimum 5 years’ management experience within the cleaning industry
• Experience managing large teams and client portfolios
• Strong IR, OHS, operational, and financial management knowledge
• Valid driver’s license and own reliable vehicle

Desired Experience & Qualification
• Manage daily operations across multiple sites
• Ensure SLA compliance, quality service delivery, and client satisfaction
• Lead and support site management teams
• Conduct site inspections, audits, and client meetings
• Manage staffing, labour relations, performance, and training
• Control budgets, overtime, consumables, and operational costs
• Ensure compliance with company policies and health & safety regulations
• Identify business growth and contract retention opportunities

Competencies:
• Strong leadership and communication skills
• Client-centric and solutions-driven
• Ability to work under pressure
• Attention to detail and strong problem-solving ability
• Independent, adaptable, and performance-focused

Only suitably qualified candidates with relevant industry experience will be considered.