Sales & Admin - Virtual Assistant

Sales & Admin - Virtual Assistant

Cape Town, South Africa

Company
Major Maids Home Cleaning
Location
Cape Town
Posted
22 hours ago
Via
SimplyHired

Job Description
We are seeking a motivated and experienced Virtual Assistant to support a residential home cleaning company based in US. This role will play a key part in managing daily operations, supporting sales efforts, and ensuring smooth communication between customers, cleaners, and management.

The position is primarily focused on sales and day-to-day operational support, including responding to customer inquiries, booking and rescheduling cleanings, coordinating cleaner schedules, and assisting with administrative and managerial tasks.

The ideal candidate is a proactive self-starter with strong written and verbal English communication skills, the ability to multitask, and experience balancing ongoing projects with daily responsibilities in a fast-paced service business.

Shift: Sunday - Sunday 8 AM - 8 PM CST

Key Responsibilities Include:
• Handling inbound and outbound sales calls and messages for residential cleaning services in the Tampa area
• Managing customer service inquiries via phone, email, and messaging platforms
• Scheduling, rescheduling, and coordinating cleaning appointments with field cleaners
• Supporting cleaner management, including attendance tracking and job confirmations
• Assisting with administrative and operational tasks to keep daily operations running smoothly

Requirements:
• Previous experience in sales (required)
• Experience as a Virtual Assistant or in a similar remote support role (preferred)
• Strong organizational and time-management skills
• Comfortable working U.S. business hours (Eastern Standard Time)
• Reliable internet connection and ability to work fully remotely

This is a fully remote position with opportunities for long-term growth and performance-based pay increases.

Job Type: Full-time

Pay: From R100,00 per hour

Experience:
• virtual assistance : 2 years (Required)
• working from home : 1 year (Required)

Work Location: Remote
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Frequently Asked Questions

Quick answers about Cleaning Staff Jobs in South Africa

Q What is the minimum wage for cleaning staff jobs in South Africa in 2026?
As per the Department of Employment and Labour, the national minimum wage for cleaning staff is R30.33 per hour effective 1 March 2026. For a standard 45-hour week, this equates to R5,917 per month before deductions. Overtime is paid at 1.5 times the rate for hours exceeding 45 per week.
Q Do foreigners need a work visa for cleaning staff jobs in South Africa?
As per the Department of Home Affairs, foreigners require a General Work Visa for cleaning jobs, as they are not on the Critical Skills List. Applicants need a confirmed job offer from a registered employer and proof no South African was suitable, with applications costing R1,520 and taking 8-10 weeks to process. Visa valid for up to 5 years depending on contract.
Q What qualifications are needed for entry-level cleaning staff jobs in South Africa?
As per the Department of Employment and Labour, no formal education or prior experience is required for cleaning staff under the National Minimum Wage. Basic literacy and numeracy are sufficient for most roles, though some employers prefer Grade 10 completion. Age eligibility starts at 16 years.
Q What documents are required to apply for cleaning staff jobs in South Africa?
As per the Department of Employment and Labour, required documents include a certified ID copy, CV, proof of bank account, and completed UI-8 form for UIF registration within 6 months of employment. For formal jobs, provide next-of-kin details and medical certificate if requested. Employers must register you with UIF on day one.
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