Restaurant Launch Operation Coordinator -- KEWDC5799518

Part-Time Role

What this job is about

You’ll be responsible for making sure operations run smoothly in your assigned area.

Think of this role as a mix of:
• Recruiter (hiring people)
• Trainer (teaching them how to do the job)
• Field operator (being on the ground to ensure everything works properly)

You’ll manage the people working in your area and make sure customers have a great experience.

What you’ll do

1. Hire & onboard people
• Find and interview candidates
• Hire reliable and professional team members (OSS)
• Train new hires so they’re ready from day one

2. Train the team
• Teach new and existing team members how to do the job properly
• Make sure they follow processes (setup, labeling, customer experience)
• Ensure they understand how operations should run

3. Manage quality & performance
• Make sure shifts are properly staffed
• Visit live operations and observe performance
• Give feedback and coaching to improve quality
• Identify top performers and underperformers

4. Support local operations
• Help launch new customers/businesses
• Visit restaurants and support partnerships
• Run test orders to ensure quality
• Act as on-ground representative

5. Own your area’s performance
• Ensure your region always has enough trained staff
• Maintain high-quality execution across all shifts
• Identify issues early and fix them quickly
• Work with central teams to improve operations

What success looks like
• Smooth operations with minimal issues
• High-quality customer experience
• Strong, reliable team in your region
• New hires performing well quickly
• Clear understanding of team performance

What they’re looking for
• 2–5 years of experience in operations, recruiting, training, or field roles
• Good judgment in evaluating people
• Comfortable giving feedback and coaching
• Organized and self-driven
• Willing to work on-site/in the field regularly

Nice to have
• Experience in delivery, gig workforce, or hospitality
• Experience launching or scaling operations

Compunnel Inc. is an Equal Employment Opportunity (EEO) employer committed to fostering an inclusive, diverse, and equitable workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, citizenship status, age, disability, protected veteran status, marital status, genetic information, or any other characteristic protected by applicable federal, state, or local law.

As a global workforce solutions provider, Compunnel values diversity of thought, background, and experience, and believes an inclusive workforce strengthens innovation and client success.