Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Packing Staff Jobs

Q What is the daily minimum wage for Packing Staff in the National Capital Region as of 2026?
As per the National Wages and Productivity Commission, the minimum wage for Packing Staff in NCR is PHP 645.00 per day effective January 2026. Daily rate includes the basic wage plus COLA where applicable, with overtime paid at 125% for work beyond 8 hours.
Q What education and experience are required to qualify for Packing Staff positions in the Philippines?
Packing Staff roles require at least high school graduation or equivalent and 6 months of warehouse or production experience according to DOLE guidelines updated for 2026. No professional license is mandated but TESDA NC II in warehousing is preferred for applicants.
Q Which documents must be submitted when applying for Packing Staff jobs through Public Employment Service Offices in 2026?
Applicants must present a valid government ID, birth certificate, NBI clearance issued within 6 months, and barangay clearance as required by DOLE-BLE for local employment. PESO registration is mandatory and free of charge at any municipal office.
Q How many hours per week and what leave benefits apply to Packing Staff under the Labor Code in 2026?
Packing Staff are entitled to a maximum of 48 hours per week with at least 24 consecutive hours rest day per Labor Code Article 83. They receive 5 days service incentive leave plus 105 days maternity or 7 days paternity leave as stipulated in RA 11210 effective 2026.
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