Operations Officer - Security
Company
Goldenhand Management
Location
Cebu City, Cebu
Job Type
Full-time
Via
via BeBee
Apply On
Job Description
Operations Officer – 51st Security Agency
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Job Summary:
The Operations Officer is responsible for overseeing daily security operations, ensuring proper deployment of guards, maintaining client satisfaction, and enforcing company policies and standards. This role serves as the key link between management, field personnel, and clients.
Key Responsibilities:
• Supervise and monitor daily deployment of security personnel across assigned sites
• Ensure all guards are complete, on time, and properly equipped
• Conduct regular site inspections and spot checks
• Address client concerns and ensure service satisfaction
• Prepare and submit incident reports, daily logs, and operational updates
• Coordinate with HR for staffing requirements, replacements, and disciplinary actions
• Ensure compliance with company policies and security protocols
• Investigate incidents, security breaches, and submit recommendations
• Manage scheduling, relievers, and emergency deployments
• Maintain strong communication with clients and internal teams
Qualifications:
• Bachelor’s degree in Criminology, Security Management, or related field
• Preferably with security agency or law enforcement experience
• Strong leadership and problem-solving skills
• Excellent communication and client-handling ability
• Willing to work on flexible hours and handle field operations
• Knowledge of security protocols, incident handling, and reporting
Key Skills:
• Operations management
• Leadership and team supervision
• Crisis and incident handling
• Client relationship management
• Reporting and documentation
Job Type: Full-time
Pay: Php18,000.00 - Php25,000.00 per month
Benefits
• Company events
• Opportunities for promotion
Work Location: In person
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the daily minimum wage rate for cleaning staff positions in Metro Manila as of 2026?
As per the National Wages and Productivity Commission, the minimum wage for cleaning staff in the National Capital Region is PHP 670 per day as of January 2026. This rate applies to an 8-hour workday with overtime paid at 125% of the hourly rate after 8 hours.
What education and experience are required to qualify for cleaning staff jobs under DOLE guidelines in 2026?
As per the Department of Labor and Employment, applicants for cleaning staff roles need at least a high school diploma or equivalent and no prior experience is mandatory for entry-level positions. DOLE requires submission of a valid NBI clearance and medical certificate before starting work.
Which documents must be submitted when applying for cleaning staff jobs through Public Employment Service Offices in 2026?
As per the Department of Labor and Employment, applicants must submit a completed PESO registration form, valid government ID, birth certificate, and barangay clearance. All documents must be presented in original and photocopy at the local PESO office before referral to employers.
What are the standard working hours, overtime rules, and leave entitlements for cleaning staff in the Philippines in 2026?
As per the Department of Labor and Employment, cleaning staff work 8 hours per day and 6 days per week with a mandatory rest day. Employees receive 5 days of service incentive leave annually plus 13th month pay equivalent to one month basic salary paid by December 2026.
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