Security Officer

Security Officer


Company
ContactPoint360
Location
Cebu City, Cebu
Job Type
Full-time
Via
via Indeed

Job Description
Join our CP360 Family, today!

From Maple Leaf to Cebu: Proudly Cebuano, Uniquely Canadian

Join Our Canadian-Inspired Team in Cebu: Embrace Excellence Together!

Why Join ContactPoint360?

At ContactPoint360, we think differently. We believe in putting employees at the heart of everything we do, creating a culture where innovation and empathy are not just buzzwords, but a way of life. Here, you won’t just be a coworker; you’ll be part of a team that redefines both employee and customer experiences. Our coworkers are essential partners in delivering exceptional work and are also friends who support and uplift each other.

We are one of the fastest-growing BPOs in the world, and our secret is simple: it’s our people. We invest in our people and develop them into future leaders. Did you know that 50% of ContactPoint360’s leaders were promoted from within? Our CEO’s journey, starting as a phone agent, reflects our commitment to genuine care for our people—it’s in our DNA.

Join the #ChangeMakers movement at ContactPoint360, where your creativity and passion aren’t just welcomed—they’re essential.

Job Summary Purpose:

We are seeking a highly skilled and experienced Security Officer to join our team. As a key member of our security department, you will be responsible for ensuring the safety and security of our facilities, employees, and assets.

Key Responsibilities:
• Conduct regular patrols and surveillance to detect and prevent security breaches
• Respond promptly and effectively to alarms, incidents, and emergencies
• Monitor CCTV cameras and access control systems
• Investigate reported incidents and prepare detailed reports
• Provide excellent customer service and respond to employee concerns
• Collaborate with local law enforcement agencies as needed

Required Skills and Qualifications:
• 2+ years of experience in security or a related field
• Valid driver's license and ability to lift up to 50 pounds
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• Certified Security Officer (CSO) or Basic Peace Officer Certification (BPOC) desired
• Excellent communication, observation, and problem-solving skills

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, or disability, which can be reasonably accommodated without undue hardship, veteran status, or any other legally, protected classification.

Join our Amazing Team Today and Embrace Excellence Together!

Frequently Asked Questions

Quick answers about Cleaning Staff Jobs

Q What is the daily minimum wage rate for cleaning staff positions in Metro Manila as of 2026?
As per the National Wages and Productivity Commission, the minimum wage for cleaning staff in the National Capital Region is PHP 670 per day as of January 2026. This rate applies to an 8-hour workday with overtime paid at 125% of the hourly rate after 8 hours.
Q What education and experience are required to qualify for cleaning staff jobs under DOLE guidelines in 2026?
As per the Department of Labor and Employment, applicants for cleaning staff roles need at least a high school diploma or equivalent and no prior experience is mandatory for entry-level positions. DOLE requires submission of a valid NBI clearance and medical certificate before starting work.
Q Which documents must be submitted when applying for cleaning staff jobs through Public Employment Service Offices in 2026?
As per the Department of Labor and Employment, applicants must submit a completed PESO registration form, valid government ID, birth certificate, and barangay clearance. All documents must be presented in original and photocopy at the local PESO office before referral to employers.
Q What are the standard working hours, overtime rules, and leave entitlements for cleaning staff in the Philippines in 2026?
As per the Department of Labor and Employment, cleaning staff work 8 hours per day and 6 days per week with a mandatory rest day. Employees receive 5 days of service incentive leave annually plus 13th month pay equivalent to one month basic salary paid by December 2026.
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