Housekeeping with Guest Relations Background
Company
RVC Management Corporation
Location
Cebu City, Cebu
Job Type
Full-time
Posted
7 days ago
Via
via Mynimo
Apply On
Job Description
RVC MANAGEMENT CORPORATION
Is currently looking for:
HOUSEKEEPING WITH GUEST RELATIONS BACKGROUND
Job Summary
The Housekeeping Staff is responsible for maintaining the cleanliness, sanitation, and overall presentation of rooms, villas, and common areas while also providing excellent guest assistance and hospitality service. The role requires attention to detail, professionalism, and the ability to handle guest concerns and requests efficiently to ensure a positive guest experience
Scope of Work / Duties and Responsibilities:
• Clean and prepare bedrooms of villas, pavilion kitchens, and common areas according to company cleanliness and sanitation standards.
• Replace linens, towels, toiletries, and guest amenities regularly and ensure all items are complete before guest arrival.
• Inspect rooms and facilities to ensure cleanliness, functionality, and readiness for check-in.
• Assist guests courteously with inquiries, requests, and concerns, and coordinate with management when necessary.
• Report maintenance issues, damages, missing items, or safety concerns immediately.
• Maintain proper handling and storage of cleaning equipment, linens, and housekeeping supplies.
• Monitor inventory of housekeeping items and report shortages for replenishment.
• Support guest check-in and check-out preparation by ensuring rooms are fully ready on time.
• Handle lost and found items following company procedures.
• Maintain professionalism, proper grooming, and excellent customer service at all times.
• Ensure compliance with company policies, hygiene standards, safety protocols, and barangay/community regulations.
• Assist in other operational duties assigned by management to support smooth daily operations.
Qualifications:
• Preferably with experience in housekeeping, hospitality, hotel, resort, airbnb, or villa operations.
• Having a background in guest relations or customer service is an advantage.
• Physically fit and able to perform cleaning and lifting tasks.
• Detail-oriented, organized, and reliable.
• Good communication and interpersonal skills.
• Honest, hardworking, and able to work with minimal supervision.
• Willing to work flexible schedules, weekends, and holidays if needed.
• Able to communicate in English fluently
Key Skills:
• Housekeeping Operations
• Guest Relations
• Customer Service
• Attention to Detail
• Time Management
• Cleaning and Sanitation
• Communication Skills
• Teamwork and Hospitality
Is currently looking for:
HOUSEKEEPING WITH GUEST RELATIONS BACKGROUND
Job Summary
The Housekeeping Staff is responsible for maintaining the cleanliness, sanitation, and overall presentation of rooms, villas, and common areas while also providing excellent guest assistance and hospitality service. The role requires attention to detail, professionalism, and the ability to handle guest concerns and requests efficiently to ensure a positive guest experience
Scope of Work / Duties and Responsibilities:
• Clean and prepare bedrooms of villas, pavilion kitchens, and common areas according to company cleanliness and sanitation standards.
• Replace linens, towels, toiletries, and guest amenities regularly and ensure all items are complete before guest arrival.
• Inspect rooms and facilities to ensure cleanliness, functionality, and readiness for check-in.
• Assist guests courteously with inquiries, requests, and concerns, and coordinate with management when necessary.
• Report maintenance issues, damages, missing items, or safety concerns immediately.
• Maintain proper handling and storage of cleaning equipment, linens, and housekeeping supplies.
• Monitor inventory of housekeeping items and report shortages for replenishment.
• Support guest check-in and check-out preparation by ensuring rooms are fully ready on time.
• Handle lost and found items following company procedures.
• Maintain professionalism, proper grooming, and excellent customer service at all times.
• Ensure compliance with company policies, hygiene standards, safety protocols, and barangay/community regulations.
• Assist in other operational duties assigned by management to support smooth daily operations.
Qualifications:
• Preferably with experience in housekeeping, hospitality, hotel, resort, airbnb, or villa operations.
• Having a background in guest relations or customer service is an advantage.
• Physically fit and able to perform cleaning and lifting tasks.
• Detail-oriented, organized, and reliable.
• Good communication and interpersonal skills.
• Honest, hardworking, and able to work with minimal supervision.
• Willing to work flexible schedules, weekends, and holidays if needed.
• Able to communicate in English fluently
Key Skills:
• Housekeeping Operations
• Guest Relations
• Customer Service
• Attention to Detail
• Time Management
• Cleaning and Sanitation
• Communication Skills
• Teamwork and Hospitality
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the daily minimum wage rate for cleaning staff positions in Metro Manila as of 2026?
As per the National Wages and Productivity Commission, the minimum wage for cleaning staff in the National Capital Region is PHP 670 per day as of January 2026. This rate applies to an 8-hour workday with overtime paid at 125% of the hourly rate after 8 hours.
What education and experience are required to qualify for cleaning staff jobs under DOLE guidelines in 2026?
As per the Department of Labor and Employment, applicants for cleaning staff roles need at least a high school diploma or equivalent and no prior experience is mandatory for entry-level positions. DOLE requires submission of a valid NBI clearance and medical certificate before starting work.
Which documents must be submitted when applying for cleaning staff jobs through Public Employment Service Offices in 2026?
As per the Department of Labor and Employment, applicants must submit a completed PESO registration form, valid government ID, birth certificate, and barangay clearance. All documents must be presented in original and photocopy at the local PESO office before referral to employers.
What are the standard working hours, overtime rules, and leave entitlements for cleaning staff in the Philippines in 2026?
As per the Department of Labor and Employment, cleaning staff work 8 hours per day and 6 days per week with a mandatory rest day. Employees receive 5 days of service incentive leave annually plus 13th month pay equivalent to one month basic salary paid by December 2026.
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