General Manager, Restaurant & Food Business

General Manager, Restaurant & Food Business

Muscat, Oman

Company
Green Umbrella Recruitment
Location
Muscat
Job Type
Full-time
Via
via Indeed
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Job Description
Job Information

Date Opened

02/10/2025

Job Type

Full time

Job Opening Status

On-Hold

Work Experience

7+

Industry

Hospitality

City

Muscat

State/Province

Masqat

Country

Sultanate of Oman

Zip/Postal Code

0000

We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.

Key Responsibilities:

Operational Management:

Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.

Implement operational policies and procedures to optimize restaurant performance.

Ensure adherence to health, safety, and hygiene standards.

Financial & Business Performance:

Develop and manage budgets, financial forecasts, and cost control strategies.

Analyze sales data and implement strategies to increase revenue and profitability.

Monitor inventory management to minimize waste and maximize cost-effectiveness

Customer Experience & Brand Management:

Maintain high standards of customer service and ensure a consistent brand experience

Address customer feedback and implement measures for continuous improvement.

Work on marketing strategies to promote the brand and attract more customers.

Team Leadership & Human Resources:

Recruit, train, and manage restaurant managers and staff.

Motivate and develop teams to enhance performance and engagement.

Ensure compliance with labor laws and company policies.

Vendor & Supply Chain Management:

Maintain strong relationships with suppliers and negotiate favorable contracts.

Ensure a consistent and high-quality supply of ingredients and materials.

Work on menu development and sourcing of new products.

Requirements

Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.

Experience: 7+ years of experience in restaurant or food business management.

Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.

Leadership Skills: Proven experience in managing multi-location restaurant chains.

Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.

Customer Focus: Ability to enhance customer satisfaction and brand reputation.

Problem-Solving: Capable of handling operational challenges efficiently.

Tech-savvy: experience with restaurant management software and CRM systems.

Preferred Qualifications:

Certification in hospitality or restaurant management.

Experience in franchising or multi-unit management.

Knowledge of digital marketing strategies for food businesses.

Benefits & Perks:

Competitive salary with performance-based bonuses.

Opportunity for career growth and professional development.

Employee discounts at all restaurant locations.

Health and wellness benefits.

Flexible working environment.

languages proficiency , English and Arabic
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Frequently Asked Questions

Quick answers about Restaurant Jobs in Oman

Q What is the minimum monthly salary for waiters in Oman restaurants in 2026?
As per the Ministry of Labour Oman, the minimum salary for non-Omani waiters in restaurants approved for work permits is OMR 250 per month as of 2026. Employers often provide free accommodation and meals valued at OMR 100 monthly. Overtime is compensated at 125% of the hourly rate, calculated as OMR 1.60 per hour.
Q What work visa requirements apply to foreigners for restaurant jobs in Oman in 2026?
As per the Royal Oman Police, foreigners need an employer-sponsored work permit from MOL followed by ROP visa approval, requiring a passport valid for 6 months, medical fitness certificate costing OMR 30, and 2 passport photos. The visa is issued for 2 years at a fee of OMR 20 per month of employment. Processing takes 5 working days after MOL approval.
Q What education or experience is required for entry-level restaurant cook jobs in Oman?
As per the Ministry of Labour Oman, no formal education certificate is required for restaurant cooks, but a minimum of 2 years verifiable experience in hospitality is mandatory for work permit approval in 2026. Omanisation policy mandates 25% Omani nationals in kitchen roles for restaurants with 10+ staff.
Q What documents and process are needed to apply for a restaurant job work permit in Oman?
As per the Ministry of Labour Oman, the employer submits your application via LMIS portal with passport copy, 4 recent photos, attested experience certificates, and HIV/TB-free medical report. Processing fee is OMR 10, approval granted within 7 working days. Successful applicants receive electronic labour card valid 2 years.
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