Business Developer
Company
justclean
Location
Muscat
Job Type
Full-time
Posted
7 hours ago
Via
via Indeed
Apply On
Job Description
The Regional Officer is responsible for ensuring operational efficiency and successful order fulfilment within an assigned country, while also supporting other countries in the region when required. This is a shift-based and rotational role, where responsibilities may vary daily based on operational needs.
The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.
Key Responsibilities
Oversee the full order lifecycle from pickup to delivery within the assigned country.
Ensure all ticket updates strictly follow the SOPs provided by team leaders.
Follow up promptly on delayed or pending orders with service providers.
Track and update order statuses to maintain consistent operational performance.
Handle partner support tickets and escalate unresolved issues when necessary.
Support daily operations according to shift allocations.
Monitor operations across delivery points and escalate any delays or failures.
Act as a liaison between country operations teams and customer service.
Assist in real-time incident management and operational escalations.
Prepare and submit shift reports summarizing incidents, order performance, and service quality.
Ensure timely execution of pickups and deliveries.
Support training and onboarding of service providers when required.
Communicate directly with partners regarding operational needs.
Provide cross-country operational support during peak hours or emergencies.
Respond to WhatsApp messages in a timely manner.
Monitor new home cleaning orders and follow up accordingly.
Track car wash orders and other service verticals.
Escalate service providers with technical issues to the team leader.
Monitor hourly dashboards and follow up with service providers as needed.
Inform service providers of any compensation cases when applicable.
Requirements
Bahraini nationality (Mandatory)
Must be registered with the Ministry of Labour (MOL)
Eligible for Tamkeen support
Strong communication and coordination skills
Ability to work in a fast-paced, shift-based environment
Detail-oriented with strong follow-up and problem-solving skills
Basic knowledge of operations or logistics is an advantage
Pay: RO325.000 per month
Work Location: In person
The role involves monitoring orders, ensuring partner satisfaction, managing live operational issues, and coordinating with service providers and customer service teams to ensure smooth execution of delivery and home cleaning services.
Key Responsibilities
Oversee the full order lifecycle from pickup to delivery within the assigned country.
Ensure all ticket updates strictly follow the SOPs provided by team leaders.
Follow up promptly on delayed or pending orders with service providers.
Track and update order statuses to maintain consistent operational performance.
Handle partner support tickets and escalate unresolved issues when necessary.
Support daily operations according to shift allocations.
Monitor operations across delivery points and escalate any delays or failures.
Act as a liaison between country operations teams and customer service.
Assist in real-time incident management and operational escalations.
Prepare and submit shift reports summarizing incidents, order performance, and service quality.
Ensure timely execution of pickups and deliveries.
Support training and onboarding of service providers when required.
Communicate directly with partners regarding operational needs.
Provide cross-country operational support during peak hours or emergencies.
Respond to WhatsApp messages in a timely manner.
Monitor new home cleaning orders and follow up accordingly.
Track car wash orders and other service verticals.
Escalate service providers with technical issues to the team leader.
Monitor hourly dashboards and follow up with service providers as needed.
Inform service providers of any compensation cases when applicable.
Requirements
Bahraini nationality (Mandatory)
Must be registered with the Ministry of Labour (MOL)
Eligible for Tamkeen support
Strong communication and coordination skills
Ability to work in a fast-paced, shift-based environment
Detail-oriented with strong follow-up and problem-solving skills
Basic knowledge of operations or logistics is an advantage
Pay: RO325.000 per month
Work Location: In person
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum salary for entry-level packing jobs in Oman in 2026?
As per the Ministry of Labour, the minimum wage for unskilled Omani workers in category 1, including packing roles, is OMR 415 per month as of Decision No. 61/2024 effective through 2026. Expatriate packing workers typically earn OMR 300-450 per month based on contract negotiations compliant with Labour Law. Overtime is paid at 125% of hourly rate for the first two hours and 150% thereafter.
What visa and work permit do foreigners need for packing jobs in Oman?
Foreigners require a work visa sponsored by an Omani employer, with initial approval from the Ministry of Labour via the employer portal. The process involves MOL labour clearance (OMR 10 application fee) followed by Royal Oman Police visa issuance valid for 2 years, renewable. Packing jobs fall under non-Omanised sectors allowing expatriate hiring without quotas as of 2026.
What education or experience is required for packing jobs in Oman?
No formal education is required for unskilled packing jobs; on-the-job training is provided under Labour Law Article 42. Employers prefer 1-2 years of warehouse or manufacturing experience for semi-skilled roles. Omani nationals under 18 need parental consent and cannot work more than 6 hours daily.
What documents are needed to apply for packing jobs in Oman through official channels?
Applicants must submit a passport copy, attested educational certificates if any, medical fitness certificate from approved clinics (cost OMR 20-30), and police clearance. Employers register via MOL's e-services portal, uploading contracts stamped by MOL (OMR 5 fee). For Omanis, National ID and bank details are mandatory for payroll compliance.
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