Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Packing Staff Jobs
What is the daily minimum wage for packing staff jobs in Mexico as of 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for packing staff roles in Mexico is MXN 312.00 per day as of January 1 2026 in the general regime. Packing staff receive double pay for the first nine hours of overtime and triple pay beyond that under the Federal Labor Law. This rate applies uniformly to warehouse and distribution center positions without regional variation for this occupation.
How many hours per week can packing staff legally work in Mexico before overtime applies in 2026?
As per the Secretaría del Trabajo y Previsión Social, packing staff may work a maximum of 48 hours per week at regular rates as of 2026. Any hours above 48 require overtime compensation at double the hourly rate calculated from the MXN 312.00 daily minimum. Employers must provide at least one paid rest day every seven days.
What education and experience are required to qualify for packing staff jobs in Mexico?
As per the Secretaría del Trabajo y Previsión Social, packing staff positions require completion of secondary education (secundaria) and no prior experience for entry-level roles as of 2026. Workers must be at least 16 years old with a valid CURP and proof of basic literacy for safety instructions. Specialized training in forklift operation adds MXN 45 per hour premium but is not mandatory for standard packing duties.
Which documents are needed to apply for packing staff jobs through official Mexican channels in 2026?
As per the Secretaría del Trabajo y Previsión Social, applicants must submit a valid CURP, official ID, proof of address, and secondary school certificate when applying via the Servicio Nacional de Empleo portal. A medical fitness certificate dated within 30 days is required for warehouse roles. Applications without these four documents are rejected within 10 business days.
