Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job Type
Full-time
Posted
2 days ago
Via
via WhatJobs
Apply On
Job Description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr
Frequently Asked Questions
Quick answers about Driver Jobs
What is the minimum daily wage for professional drivers in Mexico starting January 2026?
The Comisión Nacional de los Salarios Mínimos sets the 2026 general minimum wage at 312.50 MXN per day for drivers in the interior zone and 416.00 MXN per day in the northern border zone effective 1 January 2026. Overtime after eight hours must be paid at double the rate and triple after nine hours under the Ley Federal del Trabajo. All formal driver contracts must be registered with IMSS within five business days of hiring.
Which license and experience are required to legally work as a truck driver in Mexico?
Applicants need a valid Licencia Federal de Conductor type A or B issued by the Secretaría de Infraestructura, Comunicaciones y Transportes plus at least two years of documented driving experience for vehicles over 3.5 tons. The license must be renewed every five years with a medical certificate and no more than two traffic violations in the prior 24 months.
What documents are required to apply for a formal driver position through official Mexican channels?
Candidates must submit a valid CURP, official identification, the federal driver license, proof of address no older than three months, and IMSS registration history via the STPS portal. Applications for federal cargo routes also require the Carta de Antecedentes No Penales issued within the last 30 days.
How many hours can drivers legally work per week and what leave is mandatory in 2026?
The maximum is 48 hours per week with at least one full rest day; night drivers are limited to 36 hours under NOM-012-SCT-2022. Workers receive 15 paid vacation days after the first year plus an additional two days for each subsequent year and a 25 percent vacation premium paid in cash.
