Cities
Front of House Officer - Night
Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently Asked Questions
Quick answers about Restaurant Jobs
What is the National Living Wage for restaurant workers aged 21 and over in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for workers aged 21 and over in restaurant jobs is £12.75 per hour from 1 April 2026. Employers must pay this rate for all hours worked including split shifts common in hospitality. Overtime is not legally required above this rate unless specified in the contract.
What visa is required for non-UK citizens to work in restaurant jobs in the United Kingdom in 2026?
As per GOV.UK, non-UK citizens need a Skilled Worker visa sponsored by a licensed restaurant employer for roles paying at least £38,700 or the going rate for chefs and managers. The visa lasts up to 5 years and requires a Certificate of Sponsorship issued after 6 April 2026 rules. Seasonal restaurant roles may use Temporary Work visas limited to 6 months.
What documents are needed to apply for restaurant jobs in the United Kingdom in 2026?
As per GOV.UK, applicants must provide proof of right to work such as a passport or biometric residence permit, a CV listing prior hospitality experience, and a Level 2 Food Hygiene Certificate. Employers conduct right to work checks before the first day of employment starting January 2026.
How many hours can restaurant staff work per week and what holiday entitlement applies in the United Kingdom in 2026?
As per GOV.UK, restaurant workers have a maximum average of 48 hours per week unless they opt out, with at least 5.6 weeks of paid holiday including bank holidays for full-time staff. Part-time workers receive pro-rated holiday based on hours worked from April 2026.
