Cities
Waiter/Waitress - London
Company
Big Mamma
Location
London
Via
via Big Mamma
Job Description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
Frequently Asked Questions
Quick answers about Plumber Jobs
What is the National Living Wage rate for qualified plumbers in the United Kingdom from April 2026?
As per GOV.UK, the National Living Wage for plumbers aged 21 and over is £12.50 per hour from 1 April 2026. Overtime must be paid at the same minimum rate with no less than 1.5 times for hours above 40 per week under the Working Time Regulations. Employers must keep records for 3 years.
What visa and salary threshold apply for non-UK plumbers seeking work in the United Kingdom in 2026?
As per GOV.UK, non-UK plumbers require a Skilled Worker visa with a minimum salary threshold of £40,000 or the going rate for plumbers whichever is higher as of 2026. The visa lasts up to 5 years and requires a Certificate of Sponsorship from a licensed employer plus English language at B1 level. Applications must be made online with a £719 fee for up to 3 years.
What qualifications and experience are required to work legally as a plumber in the United Kingdom in 2026?
As per GOV.UK, plumbers must hold an NVQ Level 2 or 3 in Plumbing and Heating or equivalent plus a valid CSCS card for site access. Three years of relevant experience is mandatory for supervisory roles and Gas Safe registration is required for any gas work. Apprenticeships must be completed through approved providers listed on the Find an Apprenticeship service.
How many hours can plumbers work per week and what annual leave entitlement applies in the United Kingdom in 2026?
As per GOV.UK, plumbers are limited to an average of 48 hours per week over 17 weeks unless they opt out in writing. Full-time workers receive 5.6 weeks of paid annual leave including bank holidays equating to 28 days for a 5-day week. Rest breaks of 20 minutes apply after 6 hours of work.
