Cities
Waiter/Waitress - London
Company
Big Mamma
Location
London
Via
via Big Mamma
Job Description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
Frequently Asked Questions
Quick answers about Packing Jobs
What is the minimum wage for Packing Jobs in United Kingdom in 2026?
As per the GOV.UK, the National Living Wage for packing jobs in United Kingdom is £12.50 per hour for workers aged 21 and over as of 1 April 2026. This rate applies to all warehouse packing roles on any contract type including zero-hours. Workers aged 18-20 receive £9.50 per hour under the same rules.
Do non-UK citizens need a visa for packing jobs in United Kingdom in 2026?
As per the GOV.UK, non-UK citizens require a Skilled Worker visa or Seasonal Worker visa to take packing jobs in United Kingdom from 2026. The Seasonal Worker visa allows up to 6 months work with a licensed sponsor and costs £259 for applications made in 2026. Packing roles below £38,700 salary threshold do not qualify for the standard Skilled Worker route.
What education or experience is required for packing jobs in United Kingdom?
As per the GOV.UK, no formal education qualifications are required for packing jobs in United Kingdom in 2026. Applicants must prove right to work and pass basic health and safety training provided by the employer. Prior warehouse experience is not mandatory for entry-level roles.
What documents are needed to apply for packing jobs in United Kingdom?
As per the GOV.UK, applicants for packing jobs must provide a valid passport or biometric residence permit plus National Insurance number to start work in 2026. Employers require proof of address dated within 3 months and a P45 or P60 from previous employment. Right to work checks must be completed before the first shift.
