Front of House Officer - Night

Front of House Officer - Night


Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass

Job Description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!

We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.

At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.

What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV

Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills

If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.

Frequently Asked Questions

Quick answers about Driver Jobs

Q What is the National Living Wage for HGV drivers in the United Kingdom from April 2026?
As per the Department for Business and Trade, the National Living Wage for HGV drivers aged 21 and over is £12.21 per hour from 1 April 2026. Drivers aged 18 to 20 receive £9.81 per hour and those aged 16 to 17 receive £7.55 per hour. The rate applies to all paid hours including waiting time recorded on the tachograph.
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As per the Home Office, non-UK drivers require a Skilled Worker visa sponsored by a licensed employer with a minimum salary of £30,960 or the going rate for the occupation code 8211. The visa lasts up to 5 years and costs £719 for applications made outside the UK. Applicants must also hold a valid Driver CPC and meet the English language requirement at B1 level.
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As per the Driver and Vehicle Standards Agency, applicants must hold a full category C or C+E licence on a UK photocard driving licence and a valid Driver Certificate of Professional Competence. New drivers must complete 35 hours of periodic training every 5 years. No formal academic qualifications are required beyond passing the theory and practical tests.
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As per GOV.UK, applicants must provide a valid UK photocard driving licence, Driver CPC card, passport or birth certificate, and proof of National Insurance number. Employers also require a completed application form, CV showing at least 1 year of relevant experience, and a current digital tachograph driver card. Right to work evidence is mandatory for all applicants.
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