Waiter/Waitress - London

Waiter/Waitress - London


Company
Big Mamma
Location
London
Via
via Big Mamma

Job Description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.

Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.

We’re now looking for a passionate Waiter/Waitress to join our team!

The role

As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.

You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude

About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends

What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues

Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.

#joinbigmammauk

Frequently Asked Questions

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Q What is the National Living Wage for HGV drivers in the United Kingdom from April 2026?
As per the Department for Business and Trade, the National Living Wage for HGV drivers aged 21 and over is £12.21 per hour from 1 April 2026. Drivers aged 18 to 20 receive £9.81 per hour and those aged 16 to 17 receive £7.55 per hour. The rate applies to all paid hours including waiting time recorded on the tachograph.
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As per the Home Office, non-UK drivers require a Skilled Worker visa sponsored by a licensed employer with a minimum salary of £30,960 or the going rate for the occupation code 8211. The visa lasts up to 5 years and costs £719 for applications made outside the UK. Applicants must also hold a valid Driver CPC and meet the English language requirement at B1 level.
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As per the Driver and Vehicle Standards Agency, applicants must hold a full category C or C+E licence on a UK photocard driving licence and a valid Driver Certificate of Professional Competence. New drivers must complete 35 hours of periodic training every 5 years. No formal academic qualifications are required beyond passing the theory and practical tests.
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As per GOV.UK, applicants must provide a valid UK photocard driving licence, Driver CPC card, passport or birth certificate, and proof of National Insurance number. Employers also require a completed application form, CV showing at least 1 year of relevant experience, and a current digital tachograph driver card. Right to work evidence is mandatory for all applicants.
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