Cities
Retail security officer
Company
Bardwood
Location
Birmingham
Posted
30 days ago
Via
via Indeed
Job Description
About the role
Title – Retail security officer
Pay Rate – £13.58
Location – Birmingham
Shift Timings – Full time , 40 hours per week and must be able to work weekends
You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.
What will you get in return?
Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.
Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Title – Retail security officer
Pay Rate – £13.58
Location – Birmingham
Shift Timings – Full time , 40 hours per week and must be able to work weekends
You will be working in a well-known retail store, which holds various stock. Officers are responsible for providing safety and security to both staff and visitors alike.
What will you get in return?
Please note all our roles require transfer to our client on a permanent basis after 12 weeks, with the following amazing benefits being offered upon transfer.
• Company-funded SIA License renewal.
• Cycle to work scheme.
• Smart tech – allowing employees to buy the latest tech, deducted from their salaries monthly at no additional interest.
• Salary finance loans and monthly advances.
• Vouchers across various retailers such as Sainsbury’s, Argos, and ASDA, as well as holidays, leisure, fashion, pets, and many more.
• Save as you earn.
• Life cover.
• Private medical cover.
• Childcare vouchers.
• Private pensions.
• Fantastic opportunity to join an evolving family.
Your main responsibilities may include:
• Patrolling the Retail Store Premises.
• Speaking with customers and staff
• Handing out baskets and greeting customers
• Investigating Disturbances, as well as monitoring the entry and exit points of the retail store.
• Confidently calling for help in emergency situations and operating theft-detecting devices.
• Effectively dealing with large crowds and building positive customer relations.
To succeed in this role, you will need the following:
• SIA License
• Customer service skills
• Understanding of ASCONE and SAFER Approach
• Excellent written and spoken communication skills
• 5-year checkable work/career history.
• Experience in a similar role, would an advantage
• Physically fit to undertake given tasks.
• Possess the ability to work under pressure.
About our company
At BardWood Support Services we are recruitment specialists, supporting the facilities industry in the UK since 2015. We recognize that PEOPLE are our most valued resource and as such we aim to ensure our employees are matched within the right role that suits them, with a view to help them progress.
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage for cleaning staff jobs in the United Kingdom from April 2026?
As per the UK Government, the National Living Wage for workers aged 21 and over is £12.80 per hour as of 1 April 2026. Cleaning staff must receive at least this rate for every hour worked with no lower rate permitted for part-time or casual contracts. Employers must pay the rate automatically without needing employee requests.
What are the maximum weekly hours and annual leave entitlements for cleaning staff in the United Kingdom in 2026?
As per the UK Government, cleaning staff are limited to an average of 48 hours per week over a 17-week reference period under the Working Time Regulations. Workers receive 5.6 weeks of paid annual leave each year, equating to 28 days for a standard 5-day week. Night cleaning shifts require 11 consecutive hours of rest between duties.
How much Income Tax and National Insurance do cleaning staff pay in the United Kingdom for the 2026/27 tax year?
As per HM Revenue and Customs, cleaning staff pay no Income Tax on earnings up to the £12,570 personal allowance in 2026/27. The basic rate of 20% applies on income from £12,571 to £50,270 with Class 1 National Insurance at 8% above £12,570. Employers deduct via PAYE and submit monthly RTI reports.
Can non-UK nationals obtain visas for cleaning staff jobs in the United Kingdom in 2026?
As per the UK Government, standard cleaning occupations are ineligible for the Skilled Worker visa because they are below RQF level 3. The minimum salary threshold is £38,700 or the going rate for eligible roles, which cleaning positions do not meet. Applicants require a licensed sponsor certificate and must demonstrate English language ability at B1 level.
