Cities
Cleaner Male
Company
The Bannatyne Group
Location
West Midlands
Posted
2 days ago
Via
via Caterer.com
Apply On
Job Description
Job Title : Membercare Assistant
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Newport
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Hours : 16 hours per week
Rate of Pay : £12.71 ph
Location : Newport
Bannatyne is renowned for providing exceptional fitness and wellness experiences across the UK. We are committed to maintaining the highest standards of cleanliness and hygiene to ensure our members have a safe and welcoming environment. We are currently looking for a dedicated and detail-oriented Membercare Assistant to join our team!
Our Perks:
B-Fed - complimentary lunch or breakfast.
Flexible schedule.
28 days annual leave increases with tenure.
Free gym membership.
Complimentary gym membership for another person (after 2 years service).
Discounted Spa Treatments - 30%
Discounted Spa Goods - 20% ELEMIS Products.
Discounted Meals and Beverages - 50% cafe/bar.
Career & Personal Development training.
Mental Health, Well-Being and EAP Services.
Length of Service Awards.
Staff Awards and Bonuses.
Discounted entertainment and shopping.
A typical day in the life of a Membercare Assistant:
Perform thorough cleaning of all areas, including changing rooms, showers, toilets and all poolside facilities.
Ensure that all gym equipment, floors and surfaces are cleaned and sanitised regularly.
Empty trash bins, replace liners and ensure waste is disposed of properly. Alongside maintaining the outdoor space, litter pics/binstores etc.
Follow all health and safety regulations to ensure a safe environment for members and staff.
Use cleaning chemicals and equipment according to safety guidelines and procedures.
Report any maintenance issues, hazards or potential safety concerns to the Maintenance Supervisor.
Provide a friendly and approachable service to members, addressing any cleaning-related inquiries or requests promptly and courteously.
Maintain a professional demeanour and uphold the club's reputation for excellent customer service.
Monitor cleaning supplies and equipment, ensuring adequate stock.
Basic maintenance where skills permit such as changing bulbs etc.
Work closely with other cleaning staff and club employees to ensure all areas are maintained to the highest standards.
Participate in team meetings and training sessions as required.
What we are looking for:
Previous experience in domestic/cleaning roles.
Strong attention to detail and thoroughness in cleaning tasks.
Good time management and organisational skills.
Ability to follow instructions and work independently.
Have strong interpersonal and communications skills and a customer focused attitude.
A genuine passion for health, wellness and customer service.
The ability to establish rapport, build trust and demonstrate credibility.
Physical capability to perform cleaning tasks that involve standing, walking, bending, lifting and using cleaning equipment.
Ability to work flexible hours, including weekends and holidays. Hours can be 5.30am starts to 10.30pm finishes.
It would be desirable if you had basic knowledge of cleaning chemicals and equipment.
Why Bannatyne?
At Bannatyne, we are dedicated to creating a positive and inclusive work environment where our team members can thrive. As a Membercare Assistant , you will play a vital role in maintaining the high standards our members expect.
We offer competitive compensation, ongoing training and a supportive team culture.
If you are a meticulous and hardworking individual who takes pride in their work, and is committed to delivering exceptional service, we want to hear from you.
Join us at Bannatyne, where your passion for fitness will inspire and transform lives!
Frequently Asked Questions
Quick answers about Cleaning Staff Jobs
What is the National Living Wage for cleaning staff jobs in the United Kingdom from April 2026?
As per the UK Government, the National Living Wage for workers aged 21 and over is £12.80 per hour as of 1 April 2026. Cleaning staff must receive at least this rate for every hour worked with no lower rate permitted for part-time or casual contracts. Employers must pay the rate automatically without needing employee requests.
What are the maximum weekly hours and annual leave entitlements for cleaning staff in the United Kingdom in 2026?
As per the UK Government, cleaning staff are limited to an average of 48 hours per week over a 17-week reference period under the Working Time Regulations. Workers receive 5.6 weeks of paid annual leave each year, equating to 28 days for a standard 5-day week. Night cleaning shifts require 11 consecutive hours of rest between duties.
How much Income Tax and National Insurance do cleaning staff pay in the United Kingdom for the 2026/27 tax year?
As per HM Revenue and Customs, cleaning staff pay no Income Tax on earnings up to the £12,570 personal allowance in 2026/27. The basic rate of 20% applies on income from £12,571 to £50,270 with Class 1 National Insurance at 8% above £12,570. Employers deduct via PAYE and submit monthly RTI reports.
Can non-UK nationals obtain visas for cleaning staff jobs in the United Kingdom in 2026?
As per the UK Government, standard cleaning occupations are ineligible for the Skilled Worker visa because they are below RQF level 3. The minimum salary threshold is £38,700 or the going rate for eligible roles, which cleaning positions do not meet. Applicants require a licensed sponsor certificate and must demonstrate English language ability at B1 level.
