Driver Services & Operations Administrator
Calgary, CanadaCompany
CHECKER CAB
Location
Calgary, AB
Job Type
Full-time
Salary
$21 an hour
Posted
4 hours ago
Via
via Indeed
Apply On
Job Description
Driver Services & Operations Administrator
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
We are hiring a highly organized, detail-driven Driver Services & Operations Administrator to support our fleet and owner-operator network. This role combines driver support, fleet administration, billing oversight, and multi-system data management in a fast-paced, high-interaction environment. This is not a quiet back-office role. You will be dealing with drivers, accounts, and real-time issues throughout the day while keeping systems accurate and up to date.
What You Will Do
Greet and assist drivers and owners in person, by phone, and email by handling stand rent, payment, and trip-related inquiries, investigating discrepancies, and coordinating resolutions with accounting.
Set up new vehicles across multiple systems, including registration, documentation, liens, and compliance paperwork, and process vehicle removals such as bills of sale and taxi strip coordination.
Manage stand rent, billing adjustments (on-road/off-road), account discrepancies, and vehicle loan tracking and resolution.
Maintain accurate vehicle and driver files, including updates to licenses, badges, mechanical records, and insurance status.
Enter and manage data across multiple platforms while maintaining accuracy and consistency across all systems.
Document operational processes in real time, develop internal guides and training materials, and identify gaps and inconsistencies in workflows.
What We’re Looking For
Experience in transportation, fleet, logistics, or high-volume administrative environments with strong billing and reconciliation skills, comfort working across multiple systems, strong communication and problem-solving ability, high attention to detail, and ability to perform in a fast-paced, driver-facing environment.
Key Traits
Calm, patient, and driver-focused with strong accuracy under pressure, a structured and consistent approach, natural problem-solving ability, and a willingness to learn systems deeply and improve processes.
Work Environment
Fast-paced, high-interaction office environment with constant driver and owner engagement, combining administrative work, problem-solving, and real-time issue resolution.
Schedule & Benefits
• Monday to Friday, 8:00 AM – 4:30 PM (excluding statutory holidays)
• Parking available on site
• Shared benefit package available after 3 months of employment
• Hourly wage: starting at $21.00+, depending on qualifications and experience
Job Types: Full-time, Permanent
Pay: From $21.00 per hour
Expected hours: 40 per week
Benefits:
• Casual dress
• Dental care
• Disability insurance
• On-site parking
• Vision care
Work Location: In person
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Frequently Asked Questions
Quick answers about Driver Jobs in Canada
What is the hourly wage range for transport truck drivers in Canada in 2026?
Transport truck drivers in Canada earn $20.00 to $38.00 per hour as of 2026, with a median wage of $28.50 per hour based on national data. Entry-level wages start at $22.00 per hour, while experienced drivers earn up to $35.00 per hour for long-haul routes. Annual earnings range from $41,600 to $79,040 assuming 2,080 hours worked.
What work permit is required for foreign nationals to work as truck drivers in Canada in 2026?
Foreign truck drivers need a work permit under the Temporary Foreign Worker Program, typically requiring a positive Labour Market Impact Assessment (LMIA) unless exempt, with LMIA processing taking 10 business days for high-wage positions. Applications are submitted online via the IRCC portal, with fees of $155 CAD per permit plus $100 CAD employer compliance fee. Intra-company transfers or NAFTA professionals may qualify for LMIA-exempt permits.
What education and experience are required to qualify for entry-level truck driver jobs in Canada?
A high school diploma is the minimum education required, with no post-secondary needed for most positions. Employers seek 6-12 months of related driving experience or completion of Mandatory Entry-Level Training (MELT). A clean driver's abstract and valid Class 1 license with air brake endorsement are essential.
What documents are needed to apply for a Class 1 commercial driver's license in Canada?
Applicants must provide proof of age (18+), Canadian citizenship or permanent residency, a medical certificate valid for 6 months, and vision test results. Completion of MELT training certificate (103.5 hours) and a clean criminal record check are required before road tests costing $100-$200 CAD depending on province. Submit at provincial licensing offices with fees of $90-$150 CAD.
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