Housekeeping Attendant – Guest Comfort & Room Experience Specialist at InterContinental Residen[...]

At InterContinental Residences Dubai Business Bay, we are seeking a Housekeeping Attendant to deliver exceptional cleanliness, presentation, and guest comfort across guestrooms, residences, and public areas.This role is designed for a detail-oriented, hands-on, and guest-focused professional who takes pride in creating clean, welcoming, and well-prepared spaces—ensuring every guest enjoys a comfortable and memorable stay.This is more than a traditional housekeeping role.InterContinental Residences Dubai Business Bay represents refined residential luxury, where every detail matters. As a Housekeeping Attendant, you play a key role in bringing these standards to life—ensuring each room reflects care, consistency, and attention to detail.Why This Role MattersHousekeeping is at the heart of the guest experience. As a Housekeeping Attendant, you are responsible for ensuring that all assigned rooms and areas are cleaned, maintained, and presented to the highest standards.You will support the Housekeeping Supervisor and Team Leader in delivering operational efficiency and consistent quality across the property.This role is essential in ensuring guest satisfaction and comfort.Be the Detail Behind the ExperienceYou will prepare and maintain guestrooms and public areas, ensuring they are clean, organised, and ready for guest arrival.From making beds to replenishing amenities, every task you complete contributes to a seamless and enjoyable guest experience.What We’ll Support You to DoDeliver Cleanliness Excellence: Maintain high standards in rooms and public areasSupport Guest Comfort: Ensure rooms are well-prepared and welcomingContribute to Team Success: Work collaboratively to achieve daily targetsThe GigReporting to the Housekeeping Supervisor, the Housekeeping Attendant supports daily housekeeping operations at InterContinental Residences Dubai Business Bay.The Opportunity: Be part of delivering luxury living standards in a residential hotelThe Strategy: Maintain consistency, efficiency, and attention to detailThe Impact: Ensure guest comfort and satisfaction through quality housekeepingYou will be responsible for cleaning assigned rooms, replenishing supplies, and maintaining cleanliness standards.Stay HumanAt InterContinental, every detail matters. This role is about more than cleaning—it is about creating comfort, care, and a welcoming environment for every guest.Your Day-to-DayNo two days are the same; your responsibilities will include, but are not limited to:Room Cleaning & PreparationClean and service assigned guestrooms and residencesMake beds, change linens, and ensure proper room setupReplenish amenities, towels, and suppliesEnsure rooms are clean, fresh, and ready for guest arrivalPublic Area CleaningMaintain cleanliness of assigned public areasEnsure corridors, service areas, and back-of-house areas are tidySupport deep cleaning tasks when requiredGuest ExperienceRespond to guest requests promptly and courteouslyEnsure attention to detail in room presentationReport and follow up on guest preferences when applicableDeliver service with professionalism and careOperational SupportReport maintenance issues to the Supervisor or Team LeaderFollow daily task schedules and prioritiesHandle linen and supplies responsiblySupport team members when neededQuality & ComplianceFollow health, safety, and hygiene standardsUse cleaning chemicals and equipment properlyMaintain cleanliness according to brand standardsEnsure compliance with hotel policies and proceduresWhat Success Looks LikeConsistently clean and well-presented roomsEfficient completion of assigned tasksPositive guest feedback on cleanliness and comfortStrong teamwork and reliabilityAdherence to safety and hygiene standardsWho This Role Is Perfect ForDetail-oriented and hands-on individualGuest-focused with a positive attitudeReliable and hardworking team playerAble to work efficiently in a fast-paced environmentCommitted to maintaining high standardsTakes pride in cleanliness and organisationWhat We Need From YouIdeally, you bring some (or all) of the following:EducationBasic education required; hospitality training is an advantage.ExperiencePrevious housekeeping or cleaning experience preferredExperience in hotels or serviced residences is an advantageFamiliarity with cleaning standards and procedures beneficialGCC/Dubai experience is a plusPersonal AttributesStrong attention to detailPositive and service-oriented attitudeGood teamwork and communication skillsReliable and disciplinedPhysically fit and able to perform manual tasksCommitment to quality and consistencyWhat You Can Expect from UsWe give our people everything they need to succeed — from a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life. These include a full uniform, generous room discounts, and world-class training programs.Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to all applicants and employees regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.We foster a culture of trust, support, and acceptance — always welcoming different backgrounds, experiences, and perspectives. At IHG, we give every member of our team the room they need to belong, grow, and make a difference in a collaborative environment.We know that to work well, we need to feel well – both inside and outside of work. Through our myWellbeing framework, we’re committed to supporting wellbeing across your health, lifestyle, and workplace.Ready to Shape the Guest Experience?If you don’t meet every requirement but believe you bring the right energy, leadership, and passion for people, we’d still love to hear from you.Join us and be part of shaping distinctive hospitality experiences in Dubai—where your ideas, personality, and expertise help define how guests connect, unwind, and remember us.At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?
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